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Fresenius Employee Service Center (ESC)
Customer Service Number: Employees of Fresenius Medical Care North America (FMCNA) can Contact the customer service department by Dialing 1-866-491-8167 or 800-662-1237 For Assistance with General Services, Programs, & Benefits. Employees Can get Help from The Customer Support team with any queries or Problems They may have.
Services and benefits for Fresenius employees: Employees at Fresenius Medical Care North America can contact the service support team by dialing 781-699-9000 if They require assistance with employment services, programs, or benefits. The member of the service support team will be able to offer assistance and details on the many benefits and services offered to Fresenius staff.
Email Support for Fresenius Employees: Employees at Fresenius Medical Care North America can Email corphr@fmc-na.com with any service Requests or Grievances They may have. Employees can Contact the Email support staff with any questions or issues they may have.
Service Hours: Fresenius Medical Care North America Employees Can Reach Out To The Service Center During The Following Hours:
| Days | Timings |
|---|---|
| Monday | 6:00 am – 7:00 pm ET |
| Tuesday | 6:00 am – 7:00 pm ET |
| Wednesday | 6:00 am – 7:00 pm ET |
| Thursday | 6:00 am – 7:00 pm ET |
| Friday | 6:00 am – 7:00 pm ET |
| Saturday | 6:00 am – 2:30 pm ET |
The Service Center Team Will Be Available During These Hours To Assist With Any Questions Or Issues That Employees May Have.
Fresenius Employee Service Address: The Fresenius Employee Service Center is located at Fresenius Medical Care North America, 920 Winter Street, Waltham, MA 02451-1457. Employees can Visit this address if they need assistance with various employment-related services, programs, and benefits.
Fresenius HR Department Address: Employees of Fresenius Medical Care North America who need to speak with the HR Department about Paystubs, Salaries, Legal issues, or other Employee Programs, can reach out to The HR Department at Fresenius Medical Care North America, Human Resources, 95 Hayden Avenue, Lexington, MA 02420-9192, USA, or by calling 1-781 -402 9000.
The HR department will be available to assist Employees with any questions or concerns They may have.
Fresenius Employee Service Center Phone Numbers
| Services & Facilities | Phone Numbers |
| General Assistance | 1-800-323-5188 |
| Fresenius Leave Management and Accommodation Office | 888-820-8202 |
| Current Employees Benefits | 855-362 6247 |
| Report In-discrimination | 1.800.397.6251 / 1.877.889.5627 (TTY) |
| Technical Service/Account Inquiries | 1-800-227-2572 |
| Fresenius Employee Complaints Or Concerns | 800-362-6990 |
Fresenius Employee Hub
Fresenius Medical Care North America, Human Resources, 95 Hayden Avenue, Lexington, MA 02420-9192, USA, is the place where employees can go to get help.
Employee Hub: (855-362-6247) or (1-781-402-9000)
Help with customer service: 1-888-373-1470
| Days | Timings |
|---|---|
| Monday | 6:00 am – 7:00 pm ET |
| Tuesday | 6:00 am – 7:00 pm ET |
| Wednesday | 6:00 am – 7:00 pm ET |
| Thursday | 6:00 am – 7:00 pm ET |
| Friday | 6:00 am – 7:00 pm ET |
| Saturday | 6:00 am – 2:30 pm ET |
Employee Hub is Open During These Hours To Assist Employees With Any Questions or Concerns They May Have.
Fresenius Medical Care Employee Service Center
Location: 95 Hayden Avenue, Lexington, MA 02420-9192, USA, Fresenius Medical Care North America, Human Resources
Phone Number: (855-362-6247) / 1 781 – 402 9000
Fresenius Kidney Care Employee Service Center
Dialysis by Fresenius Kidney Care in Wellesley
Wellesley, MA 02482 981 Worcester St., Ste. 1B
Helpline number: 1-800-881-5101 / 1-888-373-1470
The Center’s phone number is 1-781-488-7730.
Fresenius Employee Handbook
Questions about the Employee Handbook? Call 1-877-525-6290 and press 2 or (press 1)
Corporate Compliance: 800-662-1237, extension 9099
Email for Compliance: Compliance.Comments@fmc-na.com
Products/Renal Drugs/Specialty Care Pharmacy and FMC Canada: 800-662-1237 ext. 9131
Compliance Issues: 800-362-6990
HR Questions about Employee Access and Response (“EAR”): 877-525-6290
Fresenius Employee HR Phone Number
Fresenius Medical Care North America, Human Resources, 95 Hayden Avenue, Lexington, MA 02420-9192, USA, is the address for the HR department.
The HR phone number for employees: is 1-781-402-9000
ESC HR’s free phone number: (855-362-6247)
Help with HR faxes: 781-402-9000
Help with HR emails: corphr@fmc-na.com
Fresenius Kabi Employee Benefits
Fresenius Kabi gives its employees and retirees the following benefits:
- Medical, Dental & Vision insurance
- Life & Legal Insurance
- Paying for school and awards for service
- Insurance for dependent/spouse & child
- Paid for vacations, sick days, and time off.
- On-site fitness center and daycare
- Disability insurance and discounts
- Auto and home insurance
- Program to Help Employees
- FSA (Flexible Spending Accounts) and HSA (Health Savings Accounts)
- Fresenius Kabi USA, Three Corporate Drive, Lake Zurich, IL 60047. This is the address for the HR department.
- Main Phone Number: (847) 550-2300
- Number to call for free: (888) 391-6300
Fresenius Employee Self-Service/Account
Fresenius Employee self-service is an online portal through which staff and retirees can manage their accounts, salaries, service benefits, pensions, retirement plans, and compensations.
To attain access to all self-services offered by the Fresenius Employee service center, employees need to sign up/login into an account at the given self-service portal.
Fresenius Employee Service Benefits and Perks
Fresenius Employee Service Benefits and Perks: The Fresenius Employee Service Center gives employees of Fresenius Medical Care North America access to a wide range of services.
The service center takes care of the employee’s pay and benefits, as well as their finances and other legal needs.
Fresenius Medical Care North America (FMCNA) employees can get help with their accounts, paychecks, retirement, pension, service benefits, and other work-related programs.
Fresenius Medical Care North America (FMCNA) gives active employees and retirees a wide range of benefits and perks, such as:
Fresenius Employee Medical Insurance: Fresenius Medical Care North America (FMCNA) gives staff members Consumer, Standard, and Premium PPO medical plans and HSA plans to meet the healthcare needs of their families. All active employees and retirees can also get dental, vision, and life insurance plans from the service center.
Short-term and long-term disability plans for Fresenius employees: Fresenius Medical Care North America offers short-term disability and long-term disability plan benefits to eligible employees who are ill or hurt and can’t work. These plans pay 60 Percent of the employees’ salaries while they are out of work.
Employee 401 of Fresenius (k) Benefits: Fresenius Medical Care North America (FMCNA) helps its employees by giving them 401(k) plans through Wells Fargo.
Fresenius Employee Assistance Program (EAP): Through the EAP program, Employees can get counseling services for Marriage, legal, and financial issues, Anxiety, stress, childcare, and family problems.
Fresenius Employee Extended Sick Leave (ESL): Eligible Employees can get ESL when they are sick or hurt for a short or long time.
Fresenius Employee Discount: Fresenius Medical Care North America gives discounts to their employees on home appliances, auto insurance, fitness clubs, cell phones, and computers.
Fresenius Scholarship Program: Fresenius has a program called the Fresenius Scholarship Program. Through This program, The children and grandchildren of staff Members can get benefits.
FMCNA CARES Fund: The CARES Fund is a way for the company to help its employees and Their families when accidents, natural disasters, or other kinds of emergencies happen.
Virtual Visits (formerly Telemedicine): The service center gives busy employees and their families the chance to use Virtual Visits (formerly Telemedicine). This Benefit lets employees Talk to a doctor and get treatment for minor health problems over the Phone.
Voluntary Benefits: Employees can also Pay for Hospital Indemnity Insurance, Critical Illness Insurance, Accident Insurance & Universal Life Insurance from the service department.
The service center also offers help with adoption, discounts On eye care, health, quitting smoking, flu shots, event tickets, and Weight Watchers.
FMC Employees Benefits
Fresenius Medical Care North America employees can sign up for some benefits on their own time:
- (1) Universal Life Insurance
- (2) Accident Insurance
- (3) Sickness Hospital Confinement Benefit
(1) Universal Life Insurance
Universal Life Events: Fresenius Medical Care North America offers a Universal Life Events plan that allows employees to tailor their coverage to their specific needs throughout their lifetime. During the working years, when costs are high and family protection is most needed, the plan provides a higher death benefit. However, at age 70, when the need for coverage typically decreases, the death benefit is reduced by a third.
Accelerated Death Benefit: Another benefit offered by Fresenius is the Accelerated Death Benefit, which allows employees to receive 75% of the death benefit even if their life expectancy is short.
Benefit Option – EZ Value Plan: Additionally, the EZ Value Plan is another benefit option provided by Fresenius, this plan automatically increases coverage as the need for it grows, so employees don’t have to pay for it again. For the first five years of coverage, employees and their spouses will have to pay an additional $1 per week in premiums.
(2) Accident Insurance
Fresenius Medical Care North America provides Accident insurance coverage, which covers the cost of emergency room care, outpatient surgery, medical consultations, hospitalization, occupational and speech therapy, chiropractic consultation, and physical therapy in case of an accident.
This insurance plan is designed to help employees pay for the medical expenses they may incur as a result of an accident, thus providing financial protection and peace of mind.
Accident Insurance Plan Pros and Cons
Fresenius Medical Care North America lets employees give their insurance to someone else. This means that even if they leave their job or retire, Their coverage won’t change and they won’t have to answer any new health questions. This lets workers make sure that their families are taken care of if they get sick or hurt.
The company also has accident pensions for accidents that happen both on and off the job. Employees who can’t work because of a serious accident are protected financially and helped by this pension. It’s meant to help employees and their families get through this hard time by giving them money and peace of mind.
(3) Sickness Hospital Confinement Benefit
When an employee, their spouse, or their child is hospitalized for an insured sickness, Fresenius Medical Care North America provides a daily stipend.
The daily payment is $100 for each day the employee works. This benefit is meant to assist in defraying any additional costs that might accrue while the employee or a loved one is hospitalized.
Additionally, the corporation provides employees with a benefit for kid insurance that is worth 75% of the premium. Family members of employees may take advantage of this benefit, which is part of the fundamental plan.
The purpose of this benefit is to give the employee’s kids financial security so they can get the treatment they need if they get sick or hurt.
FAQs – Fresenius Employee Service Center
DaVita scored higher in 4 areas: Culture & Values, Diversity & Inclusion, Career Opportunities, and Positive Business Outlook. Fresenius Medical Care scored higher in 4 areas: Work-life balance, Compensation & Benefits, CEO Approval, and Recommend to a friend. Both are tied in 2 areas: Overall Rating and Senior Management.
Typical 2% annual raise regardless of productivity. Salaries are not as competitive as they should be. They give yearly raises.
Based on 14 current employees, 50% said they receive an annual bonus at Fresenius Medical Care – North America.
DaVita’s brand is ranked #661 in the list of Global Top 1000 Brands, as rated by customers of DaVita. Their current market cap is $11.17B. Fresenius Medical Care’s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fresenius Medical Care. Their current market cap is $21.61B.
Reviews of Fresenius Medical Care Corporation. Excellent perks and a management that appears to care about its staff. When problems occur, they are useful in determining who to contact. I appreciate that despite having an entry-level position, I can still advance both professionally and personally.